Village Custom Cleaners
| Business Location: | Rural |
| Province | Mpumalanga |
| Branch: | Ehlanzeni |
| Business Start Date: | |
| Busniess Type: | Company |
Business Dynamics and Challenges
Business Activities:
Laundry, Valet and upholstery cleaning services
Challenges/Needs:
•Lack of funding to acquire machinery and equipment.
•No previous business experience
Intervention Insights and Results
Intervention Details:
• The business was assisted with development of a business plan including facilitation of access to funding.
• A productivity awareness training was facilitated.
• A customer care training was facilitated
• A productivity awareness training was facilitated.
• A customer care training was facilitated
Outcome Details:
• A business plan was commissioned and submitted to various funding institutions and still hopeful for a positive response.
• Mr Mkhatshwa has successfully completed all the trainings and obtained his customer care certificate.
• The business was able to report a growth in turnover from R150 000 turnover to R356 600 which is a 59% turnover increase.
• There is an overall positive Net profit reported of R80 960.
• The business has managed to sustain all the 4 previous jobs and remains with a staff complement to 4 employees.
• Mr Mkhatshwa has successfully completed all the trainings and obtained his customer care certificate.
• The business was able to report a growth in turnover from R150 000 turnover to R356 600 which is a 59% turnover increase.
• There is an overall positive Net profit reported of R80 960.
• The business has managed to sustain all the 4 previous jobs and remains with a staff complement to 4 employees.
Client Feedback
Client Comments:
• The business was assisted with development of a business plan including facilitation of access to funding.
• A productivity awareness training was facilitated.
• A customer care training was facilitated
• A productivity awareness training was facilitated.
• A customer care training was facilitated
