Ntebza General Trading & Project (Pty) Ltd t/a MidRetail Pharmacy.

Business Location: Urban
Province Mpumalanga
Branch: Nkangala
Business Start Date:
Busniess Type: Company

Business Dynamics and Challenges

Business Activities: Mid-Retail Pharmacy is a recently established franchised retail pharmacy based in Middelburg (Steve Tshwete Local Municipality), operating under the “Pharmacy at Spar” franchise.
Challenges/Needs: CHALLENGES Ntebza General Trading & Projects was first onboarded as a SEDFA client in March 2025, following its successful application for the Asset Assist Support Programme. An assessment using the Small Business Assessment Tool (SBAT) revealed the following key challenge: ACCESS TO FUNDING. After acquiring the franchise, start-up stock, and store shelving, the business urgently required additional capital to procure the pharmacy system server, IT infrastructure (including a retail pharmacy-specific Point-of-Sale system), and to provide staff training before operations could commence.

Intervention Insights and Results

Intervention Details: INTERVENTION/SOLUTION
1. Business Development Support for Funding
Through the Asset Assist Support Programme, SEDFA provided financial assistance to enable the business to acquire the necessary IT equipment and to train staff on its use.
Outcome Details: OUTCOMES/RESULTS:
SEDFA’s intervention delivered significant benefits for the client:
• Successfully launched the retail pharmacy and commenced
operations.
• Increased sales revenue from R2,363,272.00 (at the time of the
initial assessment) to R2,623,015.00 (at the time of the
improvement assessment).
• Expanded the workforce from 4 employees (at the initial
assessment) to 7 employees (at the improvement assessment).

Client Feedback

Client Comments: N/A
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