Matlafatso Accountants & Tax Advisors

Business Location: Urban
Province Northern Cape
Branch: Frances Baard
Business Start Date:
Busniess Type: Company

Business Dynamics and Challenges

Business Activities: They provide tax and accounting services, specializing in tax dispute resolution, tax audits, tax debt management, tax risk reviews and optimizations, and tax training.
Challenges/Needs: Matlafatso Accountants & Tax Practitioners demonstrated resilience and commitment in building their brand in the accounting services space. The services they offer have become highly sought after by MSMEs. They conduct financial clean-up for MSMEs for SARS. This involves organizing and updating financial records to ensure full tax compliance. The importance of this practice has grown due to the South African Revenue Service's (SARS) intensified efforts to combat non-compliance, leveraging sophisticated data analysis and third-party information. Matlafatso Accountants & Tax Practitioners were not spared from operational challenges. Firstly, the business had a clear need for training to equip the director with the skills and confidence necessary to manage growth, improve service consistency, and navigate market opportunities. The business, at the time, a new entrant in the market, needed a boost to access to local markets. Despite the strong demand for the services they provide, Matlafatso Accountants & Tax Practitioners lacked sufficient marketing platforms to showcase their services to a broader customer base. Without market visibility, sales growth remained slow, limiting the business’s ability to generate sustainable revenue. In addition, Matlafatso Accountants & Tax Practitioners faced had limited financial ability that limited its ability to invest in equipment, technology, and to cover day-to-day operational expenses. The lack of access to adequate financing posed a major challenge to scaling their service offerings to more and bigger clients. Together, these challenges highlighted the need for structured business development support through non-financial and financial interventions to enable Matlafatso Accountants & Tax Practitioners to grow from a small-scale accounting firm into a competitive and compliant enterprise.

Intervention Insights and Results

Intervention Details: The challenges highlighted above, were identified through the diagnosis conducted on the
business. A series of targeted interventions were implemented to strengthen the business
and position it for sustainable growth. Recognising the entrepreneur’s need for continued
guidance, Matlafatso Accountants & Tax Practitioners was enrolled for customer care
training.


Customer care training is vital because it equips employees with essential skills to meet
and exceed customer expectations, which in turn drives business growth, increases
profitability, and enhances brand reputation.
Additionally, Matlafatso Accountants & Tax Practitioners were involved in the
internationally acclaimed ILO (International Labour Organisation) Improve Your Business
Training. The sessions equipped them to improve operational efficiency, develop selfreliance, and prepare for sustainable growth.
To address the difficulty of accessing local markets, the business was allowed to exhibit at
the Diamond Pavilion Mall Pop-Up Market. This exposure not only increased brand visibility
but also resulted in significantly improved sales, demonstrating the strong market
potential of their service offering.
To overcome financial constraints, facilitation of access to funding was carried out
through the Asset Assist Programme implemented by SEDFA. This support enabled
Matlafatso Accountants & Tax Practitioners to acquire the necessary equipment,
technology, and cover operational expenses, thereby unlocking production capacity and
business growth opportunities. Collectively, these interventions directly respond to the
challenges identified in the background—bridging gaps in skills, market access, and
financing—to ensure that Matlafatso Accountants & Tax Practitioners evolves into a
competitive and fully compliant accounting firm.
Outcome Details: As a result of the funding and post-investment intervention, Matlafatso Accountants & Tax
Practitioners has grown in leaps and bounds. The enterprise experienced growth in terms
of turnover and sustained employment. The turnover increased by 103% from year-end
2024 to 2025, rising from R 264 542.00 to R 538 796.00. Additionally, the employment was
sustained with one (1) employee, and two (2) additional jobs were created.

Client Feedback

Client Comments: “We are ecstatic for the support we have received from SEDFA thus far, and look forward
to a fruitful and growth oriented relationship’’.
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