Ngxongo's Applicance Spares and Services
| Business Location: | Township |
| Province | KwaZulu-Natal |
| Branch: | Uthukela |
| Business Start Date: | |
| Busniess Type: | cc |
Business Dynamics and Challenges
Business Activities:
Currently the business operates at Ezakheni A- Section from JJ’s rented business units offering appliance repairs services, sale of appliance spare parts, supply of mobile toilets; rental of washers and dryers to individuals after funerals.
Challenges/Needs:
• Poor visibility of the businesses services, business cannot be located by existing and potential clients
• Lack of branded promotional material during marketing drives.
Intervention Insights and Results
Intervention Details:
Ngxongo's Appliance and Spares specialises in repair of appliances, supply of mobile toilets for events and construction companies. The intervention included branding and developing signage for the business, this improved visibility of the business.
Outcome Details:
Through the interventions implemented by SEDFA:
• The businesses activities became more visible hence income of the business increased by 45% from R209 509 to R463 550;
• The business was able to purchase a honey sucker which is used for clearing septic tanks targeting construction companies and rural households;
• The net profit of the business increased by 31% from R34 339 to R109 950;
• The business was able to hire 5 more people to assist with mobile toilets hire and clearing of septic tanks.
• The businesses activities became more visible hence income of the business increased by 45% from R209 509 to R463 550;
• The business was able to purchase a honey sucker which is used for clearing septic tanks targeting construction companies and rural households;
• The net profit of the business increased by 31% from R34 339 to R109 950;
• The business was able to hire 5 more people to assist with mobile toilets hire and clearing of septic tanks.
Client Feedback
Client Comments:
‘I appreciate the assistance I received from SEDA, this has helped me think of ways to expand on my services I am providing. I was able to re-invest on my business and purchase a honey sucker which is in great demand in both households and in business.’
