Yococo (Pty) Ltd
| Business Location: | Rural area - Villages |
| Province | KwaZulu-Natal |
| Branch: | Uthukela |
| Business Start Date: | |
| Busniess Type: | Company |
Business Dynamics and Challenges
Business Activities:
The business produces a range of lactose-free and vegan ice cream products.
Challenges/Needs:
An assessment conducted by Sedfa revealed the business was facing the following
challenges:
✓ Lack of effective business managerial practices.
✓ Lack of market access.
✓ Product was not tested for quality assurance.
Intervention Insights and Results
Intervention Details:
The business owner participated in a six-month Business Management mentorship by
Sedfa to help them develop strategies for improving their operations and overall business
management.
Yococo also took part in the HACCP awareness training organized by Sedfa UThukela.
Yococo’s product is currently undergoing quality assurance testing.
Sedfa to help them develop strategies for improving their operations and overall business
management.
Yococo also took part in the HACCP awareness training organized by Sedfa UThukela.
Yococo’s product is currently undergoing quality assurance testing.
Outcome Details:
✓ The company increased its employees from 2 to 3.
✓ Their customer service has improved, and their customer database has expanded
significantly over the past few months due to their social media growth and
receiving amazing reviews.
✓ Yococo was able to increase its turnover by 206% from R95 468 to R292 634 due to
its marketing efforts, which helped attract more clients.
✓ The business is now more efficient, especially in terms of financial management and
operations.
✓ The business acquired a delivery vehicle to help with deliveries within the province.
✓ Their customer service has improved, and their customer database has expanded
significantly over the past few months due to their social media growth and
receiving amazing reviews.
✓ Yococo was able to increase its turnover by 206% from R95 468 to R292 634 due to
its marketing efforts, which helped attract more clients.
✓ The business is now more efficient, especially in terms of financial management and
operations.
✓ The business acquired a delivery vehicle to help with deliveries within the province.
Client Feedback
Client Comments:
“We are very grateful to Sedfa for the continuous assistance and support”
