Auntie Nella's Tuckshop (Pty) Ltd
| Business Location: | Rural area - Villages |
| Province | Northern Cape |
| Branch: | ZF Mgcawu |
| Business Start Date: | 2020-05-05 |
| Busniess Type: | Company |
Business Dynamics and Challenges
Business Activities:
The shop offers a range of essential products including groceries, toiletries, cleaning supplies, and snacks at competitive prices.
Over time, the business has become more than just a retail outlet
Challenges/Needs:
Prior to receiving support, the business faced several key challenges:
•
Limited access to working capital to purchase enough stock to meet customer demand.
•
Low inventory levels, which often led to lost sales and dissatisfied customers.
•
Lack of formal business management training, making it difficult to effectively plan, budget, and grow the business sustainably.
Intervention Insights and Results
Intervention Details:
With the facilitation and support of Sedfa, the client received these interventions:
1.
Successfully applied for and received Economic Development Funding worth R59,000. 00 in the form of a voucher. Used the voucher funding to purchase stock, significantly improving product variety and availability.
3.
Attended Basic Business Skills Training provided by Sedfa, equipping her with essential skills in financial management, customer service, and business planning.
1.
Successfully applied for and received Economic Development Funding worth R59,000. 00 in the form of a voucher. Used the voucher funding to purchase stock, significantly improving product variety and availability.
3.
Attended Basic Business Skills Training provided by Sedfa, equipping her with essential skills in financial management, customer service, and business planning.
Outcome Details:
The intervention brought measurable improvements:
•
The shop’s stock levels increased, leading to improved customer satisfaction and retention.
•
There was a visible increase in daily sales, contributing to better cash flow.
•
Ms. Puley gained confidence in managing her business thanks to the training and ongoing support.
•
The business is now positioned for further growth and sustainability, with plans to introduce more product lines soon.
•
The business has an increase of turnover from R 0.00 in 2024 to R 15 000.00 in June 2025.
•
The business employs 2 temporary employees that assist the owner from time to time.
•
The shop’s stock levels increased, leading to improved customer satisfaction and retention.
•
There was a visible increase in daily sales, contributing to better cash flow.
•
Ms. Puley gained confidence in managing her business thanks to the training and ongoing support.
•
The business is now positioned for further growth and sustainability, with plans to introduce more product lines soon.
•
The business has an increase of turnover from R 0.00 in 2024 to R 15 000.00 in June 2025.
•
The business employs 2 temporary employees that assist the owner from time to time.
Client Feedback
Client Comments:
I am so grateful to Sedfa for walking this journey with me. The funding and training I received have changed everything. I now run my business with confidence, and my customers are happy to find everything they need in my shop
