Kalipa Holdings (Pty
| Business Location: | Township |
| Province | Eastern Cape |
| Branch: | Nelson Mandela Bay |
| Business Start Date: | 2014-05-15 |
| Busniess Type: | cc |
Business Dynamics and Challenges
Business Activities:
Artisan Electrician
Challenges/Needs:
Despite Thandiswa’s technical expertise and client demand, the business faced severe operational bottlenecks due to lack of reliable transport. The absence of a company vehicle presented multiple challenges:
Logistical delays: Equipment and tools could not be transported efficiently.
Lost opportunities: The business had limited access to projects outside the immediate locality.
Inconsistent service delivery: Thandiswa had to borrow transport, which was not always available or convenient, leading to project delays and lost clients.
Limited growth: The inability to respond quickly to tenders and client requests hindered expansion.
Intervention Insights and Results
Intervention Details:
Through mentorship and support from SEDFA, Thandiswa was guided to apply for assistance under the SEDFA Assist Programme (APP).
Key interventions included:
Business Mentorship: Structured guidance to strengthen operations and build business capacity.
Proposal Development: Assistance with crafting a compelling funding application.
CSD Registration Support: Thandiswa was helped to register on the Central Supplier Database, enabling access to public procurement opportunities.
Digital Marketing Training: Support was provided to establish an active presence on Facebook, helping attract more private clients.
The most critical breakthrough came when Kalipa was awarded funding through the AAP, enabling the purchase of a bakkie. This vehicle became a turning point for the business.
Key interventions included:
Business Mentorship: Structured guidance to strengthen operations and build business capacity.
Proposal Development: Assistance with crafting a compelling funding application.
CSD Registration Support: Thandiswa was helped to register on the Central Supplier Database, enabling access to public procurement opportunities.
Digital Marketing Training: Support was provided to establish an active presence on Facebook, helping attract more private clients.
The most critical breakthrough came when Kalipa was awarded funding through the AAP, enabling the purchase of a bakkie. This vehicle became a turning point for the business.
Outcome Details:
Employment Growth: Staff increased from 3 to 7 – a 133% rise – significantly contributing to local job creation.
Revenue Growth: Turnover grew by nearly 93%, from R314,051 to R603,174.93, reflecting improved business performance.
Operational Efficiency: The acquisition of a bakkie enhanced the company's ability to respond swiftly to client enquiries and tender opportunities.
Market Reach Expansion: Kalipa is now able to service remote areas and manage multiple projects simultaneously.
Client Satisfaction: Improved logistics have led to faster service delivery and higher customer satisfaction levels.
Enhanced Competitiveness: With reliable transport and full compliance, Kalipa is now more competitive in both the private and public sectors.
Revenue Growth: Turnover grew by nearly 93%, from R314,051 to R603,174.93, reflecting improved business performance.
Operational Efficiency: The acquisition of a bakkie enhanced the company's ability to respond swiftly to client enquiries and tender opportunities.
Market Reach Expansion: Kalipa is now able to service remote areas and manage multiple projects simultaneously.
Client Satisfaction: Improved logistics have led to faster service delivery and higher customer satisfaction levels.
Enhanced Competitiveness: With reliable transport and full compliance, Kalipa is now more competitive in both the private and public sectors.
Client Feedback
Client Comments:
Receiving the bakkie through AAP was truly life-changing for my business. Before that, I was constantly worried about how to get to client sites or deliver services on time. Now, I can take on more work, reach more clients, and even create jobs for others. I am deeply grateful for the support and mentorship I received – it has helped me grow Kalipa into a more professional and impactful business.”
