Phumelela Guesthouse
| Business Location: | Rural area - Farms |
| Province | Free State |
| Branch: | Xhariep |
| Business Start Date: | 2006-03-27 |
| Busniess Type: | Company |
Business Dynamics and Challenges
Business Activities:
Today, Phumelela Guesthouse boasts thirteen elegantly appointed en-suite bedrooms, catering to a diverse clientele that includes corporate professionals, leisure tourists, and families seeking a comfortable retreat. The guesthouse's commitment to excellence was acknowledged with a three-star grading in 2019, is currently in a process to obtain a four-star rating, a mark of quality conferred by the esteemed Tourism Grading Council of South Africa.
Challenges/Needs:
Lack of Quality Accommodation: The business was established in 2006 to address a gap in quality accommodation in Trompsburg and the Xhariep district.
Financial Management: The guesthouse faced challenges in financial management, which Seda helped to address through a mentorship program.
Financial Record-Keeping: There were difficulties with financial record-keeping, especially concerning applications for financial assistance during the Covid-19 period.
Need for Debt Relief and Economic Recovery: The business required assistance in navigating and securing debt relief and economic recovery applications.
Intervention Insights and Results
Intervention Details:
Financial Mentorship: A comprehensive three-month mentorship program was implemented, designed to modernize and streamline the guesthouse's financial management. This included:
The seamless procurement, installation, and training on a state-of-the-art accounting system.
Efficient data migration from hardcopy records to the new digital system.
Empowering financial management training for five key staff members, bolstering their skills and knowledge.
Financial Restructuring Assistance: Crucial support was provided to navigate the complexities of financial record-keeping, particularly in the context of applications for financial assistance during the challenging Covid-19 period.
Debt Relief and Economic Recovery Facilitation: Seda assisted in navigating and securing vital debt relief and economic recovery applications.
Strategic Asset Investment: Seda facilitated the acquisition of essential equipment valued at R245,572.17, a key investment that further enhanced the guesthouse's service delivery.
The seamless procurement, installation, and training on a state-of-the-art accounting system.
Efficient data migration from hardcopy records to the new digital system.
Empowering financial management training for five key staff members, bolstering their skills and knowledge.
Financial Restructuring Assistance: Crucial support was provided to navigate the complexities of financial record-keeping, particularly in the context of applications for financial assistance during the challenging Covid-19 period.
Debt Relief and Economic Recovery Facilitation: Seda assisted in navigating and securing vital debt relief and economic recovery applications.
Strategic Asset Investment: Seda facilitated the acquisition of essential equipment valued at R245,572.17, a key investment that further enhanced the guesthouse's service delivery.
Outcome Details:
The business successfully secured UIF relief funds for all employees for a crucial six-month period, ensuring job security during challenging times.
A significant boost was received through a R150,000 grant from the Department of Small Businesses, Tourism and Environmental Affairs (DESTEA), enabling further investment and growth.
Phumelela Guesthouse has not only maintained its workforce but has also fostered stable employment for eleven individuals, comprising five dedicated guesthouse staff, four transportation team members, and the two visionary directors.
Revenue Surge: The guesthouse's revenue experienced an impressive surge, climbing from R611,520 in 2023 to R1,412,764 in 2024, a testament to its growing popularity and operational success.
A significant boost was received through a R150,000 grant from the Department of Small Businesses, Tourism and Environmental Affairs (DESTEA), enabling further investment and growth.
Phumelela Guesthouse has not only maintained its workforce but has also fostered stable employment for eleven individuals, comprising five dedicated guesthouse staff, four transportation team members, and the two visionary directors.
Revenue Surge: The guesthouse's revenue experienced an impressive surge, climbing from R611,520 in 2023 to R1,412,764 in 2024, a testament to its growing popularity and operational success.
Client Feedback
Client Comments:
Seda continues to provide excellent service and goes extra mile to assist my business.
