M P Ngophe Caterers CC

Business Location: Township
Province Free State
Branch: Mangaung Branch
Business Start Date:
Busniess Type: cc

Business Dynamics and Challenges

Business Activities: Products and services: • Catering for weddings, funerals, and special events • Event planning and management • Supply of catering-related services and equipment • Décor and venue setup services
Challenges/Needs: MP Ngophe sought support from Seda to address several key areas for business improvement. These included enhancing their marketing and branding efforts to grow their local market share, improving management skills through training, and securing mentorship and coaching to ensure sustainability. Additionally, financial management training was crucial, as the business lacked proper record- keeping and a clear understanding of its financial position. Assistance with market linkage and securing long-term contracts was also needed to sustain the business in the long run.

Intervention Insights and Results

Intervention Details: CPE was conducted and based on the challenges stated above, Seda assisted with the following:

• Access to finance – COVID19 Relief fund.
• Branding and marketing- A service provider was appointed to develop signage for the business.
• On-going Mentorship and coaching on general business operations.
• Market linkage for access to new markets and expanding the company's reach
Outcome Details: Through Seda's support, MP Ngophe was assisted in applying for the COVID-19 relief fund, receiving R50,000, which helped them cover operational costs and navigate the challenges they faced. The development of new signage significantly boosted their corporate image, contributing to clientele growth. With continuous mentorship, the business improved its financial management and overall operations.

Market linkage efforts led to a major three-year contract with the Department of Health, supplying food to seven hospitals in Free State and Gauteng province, these contracts are expected to generate over R300 million. This resulted in a turnover increase of over 35%, with further growth expected. A total of 23 jobs were sustained, positioning the business for continued success and expansion.

Client Feedback

Client Comments: Thank you, Seda for fueling our journey toward success
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