okgetile group
| Business Location: | Urban |
| Province | Northern Cape |
| Branch: | Frances Baard |
| Business Start Date: | 2016-08-18 |
| Busniess Type: | Company |
Business Dynamics and Challenges
Business Activities:
The company is dedicated in delivering high-quality multimedia content and tailored services to meet the clients’ needs. Other services span across eight key categories, including Business Plan Development, Financial Projections Analysis, Accounting & Compliance, ICT Platforms & Systems Development, Marketing, and Legal Services. The company serves private sector clients, public institutions, small businesses and big corporates.
Challenges/Needs:
Despite their wide range of services and expertise, Okgetile Group faced significant internal and
operational challenges:
• People & Education:
o No standardized operating procedures (SOPs) or career development
paths.
o Unclear company and individual employee goals.
• Delivery & Distribution:
o Reliance on outdated, paper-based systems.
o Inconsistent service delivery and complex order fulfilment.
• Systems & Technology:
o Manual invoicing processes and inefficient sales practices.
o Lack of documented workflows, rosters, and employee training programs.
• Testing & Measurement:
o Inadequate measurement of salesperson effectiveness and profit margins.
o Infrequent updates to financial statements and no tracking of key
performance indicators (KPIs)
Intervention Insights and Results
Intervention Details:
Recognizing these challenges, Okgetile Group was enrolled in the Seda Enterprise Coaching Programme through the Frances Baard Branch. The owners underwent Productivity Improvement Training and were later approved for the Seda Asset Assist Programme. These interventions were
aimed at restructuring their operations, enhancing efficiency and improving their workforce development. By focusing on productivity, systems improvement, and training, the business gradually aligned itself with better operational standards.
aimed at restructuring their operations, enhancing efficiency and improving their workforce development. By focusing on productivity, systems improvement, and training, the business gradually aligned itself with better operational standards.
Outcome Details:
The Seda interventions delivered remarkable outcomes for Okgetile Group:
• A 63.7% revenue increase, growing from R489,390.00 in 2022-2023 financial year to R801,310.00 in 2023-2024 financial year.
• Job creation, increased from 8 employees at the end of 2022-2023 financial year to 34
employees, including the business owners, resulting in 26 new jobs.
• The business now operates more efficiently with better systems, improved employee development, and stronger financial tracking, setting a solid foundation for future growth.
• A 63.7% revenue increase, growing from R489,390.00 in 2022-2023 financial year to R801,310.00 in 2023-2024 financial year.
• Job creation, increased from 8 employees at the end of 2022-2023 financial year to 34
employees, including the business owners, resulting in 26 new jobs.
• The business now operates more efficiently with better systems, improved employee development, and stronger financial tracking, setting a solid foundation for future growth.
Client Feedback
Client Comments:
Seda has been of great service to us as an organisation. We look forward to further receiving support
on our entrepreneurial journey
on our entrepreneurial journey
